PRIVACY POLICY

Last Updated: 07/07/2026

1. Introduction

This website (the “Site”) is committed to protecting the privacy and security of all visitors. This Privacy Policy explains how information is collected, used, stored, shared, and protected when you access or interact with the Site, including when you participate in our SMS/text messaging program.

By using this Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information (Voluntarily Provided). This may include:

• Name
• Email address
• Phone number (including any number you provide to opt in to SMS messaging)
• Any information submitted through website forms

Automatically Collected Information. This may include:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources

Cookies & Tracking Technologies. Cookies, pixels, and similar technologies may be used to enhance website functionality, improve user experience, and analyze website traffic. You can typically control or disable cookies through your browser settings; disabling them may affect some Site features.

3. How Information Is Used

Information collected through this Site may be used to:

• Respond to inquiries or requests
• Provide, operate, and manage our SMS/text messaging program (where you have opted in)
• Improve website performance and user experience
• Send updates, marketing communications, or relevant information
• Analyze website traffic and usage patterns
• Support administrative, legal, or security purposes

4. Sharing of Information

Information is not sold to third parties.

Information may only be shared:

• With service providers who assist with website operations and message delivery, solely to perform services on our behalf
• When required by law, regulation, or a valid legal request
• To protect the security, rights, or integrity of this Site

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS & Mobile Communications Policy

If you opt in to our SMS/text messaging program, the following applies:

• Opt-in is express and voluntary. We send SMS messages only to individuals who have knowingly provided their mobile number and consented to receive them (for example, by submitting a form or texting a keyword to our number). You are never required to opt in as a condition of purchasing any goods or services.
• Program purpose. Messages may include account or order updates, appointment or service reminders, customer support responses, and — where you have agreed — promotional or marketing messages.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out. You may opt out at any time by replying STOP to any message. You will receive a single confirmation message, after which no further messages will be sent unless you opt in again.
• Help. For help, reply HELP to any message or contact us at [support email] / [support phone].
• Eligibility. You must be at least 18 years old to enroll in the SMS program.

No mobile opt-in data or consent is shared with any third parties or affiliates for any purpose other than delivering the messages you requested.

6. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect information. However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

7. Your Privacy Rights

Depending on your location, you may have certain rights, including:

• Requesting access to the personal information collected about you
• Requesting that your information be updated, corrected, or deleted
• Opting out of marketing communications (including SMS, by replying STOP)
• Restricting or objecting to the processing of your personal information

To exercise any of these rights, contact us at [support email] or through any contact method available on this Site.

8. Third-Party Links

This Site may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and visitors are encouraged to review the privacy policies of any third-party site they visit.

9. Children’s Privacy

This Site is not intended for individuals under the age of 13, and no information is knowingly collected from children under 13. Our SMS/text messaging program is intended only for individuals 18 years of age or older. Any information identified as having been collected from a child in violation of this policy will be removed promptly.

10. Updates to This Privacy Policy

This Privacy Policy may be updated at any time. Revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Information

For questions regarding this Privacy Policy, you may contact us at:

• Email: ceo@fontanelestate.com